Frequently Asked Questions
Everything you need to know about your MERACH fitness journey.
How long does shipping take for MERACH fitness equipment?
Orders are typically processed within 1-2 business days. Standard shipping for large equipment like rowers and bikes usually takes 5-7 business days depending on your location.
Is the MERACH app free to use with my equipment?
Yes, the MERACH app offers a range of free features, including data tracking and standard workout programs, to help you monitor your fitness progress seamlessly.
What is your return policy for home gym gear?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery.
Do the products come with a warranty?
All MERACH fitness machines come with a 1-year manufacturer's warranty covering parts and labor. Please register your product on our website to activate your coverage.
Are the rowing machines and exercise bikes difficult to assemble?
Most MERACH products come 80% pre-assembled. We provide detailed instruction manuals and video tutorials to ensure you can complete the setup in 20-30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through partners like Klarna and Affirm.